Privacy Notice

Your privacy is important to us. This privacy notice explain details of what information we collect from you, how we use it and who we share it with.

Who are we?
Titanic Spa is a trading name of Property Renaissance Ltd

What information do we collect from you?
We obtain information about you when you use our website, and when you make a booking or make an enquiry either via the website, email, telephone or in person on site. For example when you contact us about products and services, to register your email address to receive our weekly newsletter. Other information may also include your name, address, and contact telephone number. If you do make a payment online, your card details are not stored. It is collected by our third party payment processors who specialise in secure online data capture and processing of credit/debit card transactions. Card details taken over the telephone or on a chip and pin system on site are not stored anywhere.

What if this information is incorrect?
You have the right to question any information that we hold about you or that you may believe to be incorrect. Please contact us if you do and we will take reasonable steps to correct this

How will we use the information about you?
We collect information about you to process your order and payment, manage your account, and if you agree to it, to post other products and services that we offer. We also use your data to create bookings and record previous and future visits.  Titanic spa and club titanic treats any data that you provide us with as confidential.

Why do we collect this information?
We use your information collected from the website to personalise your repeat visits to the website and to send out our weekly newsletter to those who have subscribed to it

Who might we share your information with?
We do not allow third parties to access any of your personal data that we have stored

How do we store this information?
Your personal data is stored in our secure database, which is intended for use only by our company and is monitored on a regular basis to prevent intrusion or loss of data.

How long do we keep hold of your information?
We will hold your personal data as a customer until you request us not to do so.

How can I access the information you hold about me?
At any time you may remove your email address by opting to unsubscribe at the bottom of an email promotion. Alternatively you can email enquiries@titanicspa.com or call 01484 843544. You can access any personal information we hold on you by writing to us at the following address. Titanic Spa, Low Westwood Lane, Linthwaite, Huddersfield, HD7 5UN

How can I remove any personal information you hold about me?
You have the right to ask us to remove, delete or stop using your personal information. If you wish us to do so, please contact us.