How can I make a reservation?
8am-8pm Monday to Friday / 9am to 5pm Saturday to Sunday
Telephone : 01484 843544
All bookings are required to be paid in full at the point of reservation and any voucher numbers are required at the point of booking.
If requests are made to check availability, the only way to guarantee the available space is to make a booking and payment in full. We do not make any provisional bookings and we cannot guarantee when availability has been checked it will still be available following your enquiry when no payment is taken.
Once payment has been received a confirmation letter will be sent along with along with pre arrival information and directions.
We strongly recommend you consider purchasing holiday insurance which amongst other things provides cover in the event of cancellation or curtailment.
How far in advance to I need to book?
There is no set time limit on booking and is subject to availability. However, we would recommend you book between 6-8 weeks in advance to avoid disappointment.
When do I have to pay for my reservation?
Full payment is required upon booking.
Can I change, cancel or amend my booking?
We will provide an option to change your date and rebook an alternative date at no additional cost, when this request is made a minimum of 14 days prior to your visit to Titanic Spa. The option to change your date is offered once and should a further cancellation be necessary, the full cost of your original booking to visit Titanic Spa will be charged. In the event of a cancellation within 14 days prior to arrival the full cost of the original booking to visit Titanic Spa will be charged. Please note any last minute offers/availability carry the same booking and cancellation terms and conditions.
In the event of changes/amends being made to bookings relating to Promotions and Special Events, any date changes may only occur within the advertised promotion dates.
Alternatively a monetary credit will offered against a full price package. Please also note that individual treatments booked in addition to your Spa Day/Break will become part of your package and be liable to the same terms and conditions. The Titanic Heat Experience Spa Day and Titanic Twilight Heat Experience fall under the terms and conditions for Titanic Spa Signature Collections.
Do you offer allow group bookings?
Titanic Spa operates a group booking policy, with a maximum group size
of 6 guests. Guests making separate reservations will be treated as
separate reservations. Guests making separate reservations and arriving
onsite to join together as a group booking will not be tolerated.